Frequently asked questions
For customers
Do I need an account to make a reservation?
Yes. Your reservation and its ticket are tied to your account, so you can view, change, or cancel them from any device you sign in on.
How do I pay?
You can pay online by card during checkout. Some beaches also accept payment on site — the available options are shown at checkout for each beach.
Where is my ticket?
After a successful reservation, your ticket appears in the app under your tickets. It contains a QR code that the beach staff scan when you arrive.
Can I cancel a reservation?
Yes, from the reservation's detail page in the app. See the customer guide for the exact steps and the applicable cancellation rules.
For businesses
How do I get my beach on SunEasy?
Register on the Business Dashboard at dashboard.suneasy.app and follow the setup guide. You build your beach map, set your prices, add photos, and publish.
What is the difference between the Business app and the Dashboard?
The Dashboard (web) is where you set up and manage everything: organization details, beach map, pricing, menu, employees, analytics, and payments. The Business app (mobile) is for the day-to-day work on the beach: live bookings, customer check-in, and walk-in reservations.
How do my employees get access?
You add them from the Dashboard or the Business app; they receive an invitation and sign in with their own account. Roles control what each employee can see and do.